We only ship to your confirmed address (the address on file with your credit card company, if you need to ship to an alternative address, please call your credit card company and add the alternative ship-to address to your acct)
*Normal order cut-off time is 11:59PM Pacific Time (2:59 PM Eastern Standard Time) every day to process on the next business day, and Ship out on the following business day (Please allow 24 hours processing time and 24 hours shipping time = 48 hours).
*We are not responsible for delivery delays due to weather, insufficient address info, holidays, or carrier complications.
*Occasional delay in processing time or Cancellation of order may occur when an item purchased is on backorder or out of stock.
*Business Days are Monday - Friday (excluding holidays).
International Shoes Shipping Fee Chart:
| Contry | 1 item | 2 items and up |
CA,AU,NZ,BE,FR,DK,FI,AT,IE,NO,DE,IT, BN,KH,HK,ID,JP,KR,LU,MO,MY,MT,MN, PH,SG,ES,SE,CH,TW,TH,GB,US,VN, | $12.80 | $12.80+ $10.00 each additional |
NL,DM,DO,BR,GF,AR,BS,BD,BB,BO,BZ, CO,CR,CU,EC,SV,GI,GD,GT,GY,HT, HN,IN,JM,LA,MX,MM,NP,NC,PK,PY, PE,PT,LK,TT,TR,UY,VU,GR, | $33.20 | $33.20 + $12.00 each additional |
YU,PR,AL,DZ,AD,AI,AG,AM,AW,AZ, BH,BY,BM,BW,BG,BF,CV,KY,TD,CL, KM,CG,CK,CI,HR,CY,CZ,DJ,EG,GQ, ER,EE,ET,GA,GM,GE,GH,GL,GP,GU, GN,GW,HU,IS,IR,IQ,IL,JO,KZ,KE,KI, KP,KW,KG,LV,LB,LS,LR,LY,LT,MG, MW,MV,ML,MH,MQ,MR,MU,YT,MD, MS,MA,MZ,NA,NI,NE,NG,OM,PA,PG, PL,PR,QA,RO,RU,RW,LC,VC,SA,SN, SC,SK,SI,SB,SO,ZA,SD,SR,SZ,SY,TJ, TZ,TG,TO,TN,TM,TC,TV,UG, UA,AE,UM,UZ,VE,VI,YE,YU,ZM,ZW | $58.70 | $58.70 + $12.00 each additional |
EMS Global Express (usually 6-9 working days for delivery, please add 48-72 hours for processing time and could take up to another 48 hours if we need to contact paypal for verification.) with insurance tracking confirmation & shipping box. International orders will be marked as merchandise. If you have special request, please add a note when placing the order so we know to do so.
We will not be responsible for any customs fees that each individual country charges. We will charge the full shipping price for all international returns and exchanges. For high value orders we may delay processing and request ID verification through email.
*For packages that are unclaimed or returned due to incomplete address, the actual shipping charge will be deducted from the refund.
*If your order has not arrived within the time period, there maybe delay due to your country's custom clearing process. Feel free to email us to help you locate your package at anytime.
Related Express link:
USPS:http://www.usps.com/
EMS:http://www.ems.com.cn/english-main.jsp
TNT:http://www.tnt.com/
